G-Alert Intelligent Pre-Audit Case Study
Client Background
A leading pharmaceutical enterprise in China has a large-scale travel and expense (T&E) business with extremely stringent compliance requirements. It long faced challenges including delayed expense risk control, heavy manual audit workload, high rejection rates, and strict compliance and traceability demands for HCP-related expenses and meeting data. To achieve proactive risk control, improve reimbursement efficiency, and strengthen compliance, the enterprise launched the G-Alert Intelligent Pre-Audit Solution. It deeply integrates with the core reimbursement system to build an intelligent expense management model featuring early warning, real-time blocking, and full traceability.
Solution
Centered on G-Alert proactive early warning, the solution captures reimbursement documents and invoice images in real time via API integration, and extracts structured invoice data through OCR technology. It builds an intelligent audit engine based on 53 invoice expense rules, 90 potential risk rules, and 42 policy standard rules, automatically generating and classifying audit results. High-risk items are blocked directly; medium-risk alerts are sent to employees and their direct supervisors; low-risk prompts are provided for optimization. Compliance checks are completed before supervisor approval, moving risk control forward and reducing non-compliant documents in the approval process.
Project Value
Efficiency: G-Alert delivers results in as fast as 1 minute with an average processing time of 30 minutes and accuracy over 95%. The employee proactive withdrawal rate of non-compliant documents reached 38%, and resubmission rate decreased by 37%.
Compliance: Covering over 170,000 transaction lines and 8,000 reimbursement reports, the high-risk detection rate is 58%, effectively blocking non-compliant amounts. Issues such as missing invoices, missing supporting documents, abnormal transactions, and over-limit expenses were significantly reduced, enabling rapid responses to tax and compliance inspections.
Management: Proactive expense risk control greatly eased the audit burden on finance and supervisors, standardized employee reimbursement behavior, and established a replicable T&E intelligent management benchmark for highly regulated pharmaceutical industries.
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